You focus on growing.
I'll handle everything behind it.

As your Online Business Manager, I step in behind the scenes to manage your operations, organize your systems, and turn your big-picture goals into plans that actually move.

Let's make it easy

With a decade of experience in administrative and operations support, I knew it was time to bring that expertise online and put it to work for online business owners.

I'm known for walking into a company and immediately spotting the gaps. Then closing them. Leadership, SOPs, better communication. I build the backend that finally matches the business you've worked so hard to grow.

Outside of work, I'm a wife and mom to two kids who keeps a sourdough starter alive, plans the next trip before the last one ends, and goes through phases of reading four books at once before abandoning all of them.

About Me

I'm Jessica

The Operations VIP Day

Starting at $697

One focused day to build, fix, or finally finish the thing that keeps getting pushed to the bottom of your list. You walk away with real, finished work. Not a to-do list. Done.

  • Pre-day intake and planning call
  • One full day of hands-on operations work
  • 7-day async check-in via Slack
  • Summary document of everything we built
Apply for your Day

Ops Partner
Retainer

Starting at $1500 per month

For the business owner who's past the solo grind and ready to build a backend that matches the business she's grown. Things stop running on your bandwidth.

  • Systems setup and documentation
  • SOP creation and process mapping
  • Project and launch coordination
  • Async support via Slack
Submit your application

Full-Ops OBM
Retainer

Starting at $2500 per month

You stay in your zone of genius. Everything else gets handled. For the business owner who's ready to fully hand off her backend to someone she trusts to run it well.

  • Everything in the Ops Partner, plus:
  • Team coordination and oversight
  • KPI tracking and monthly reporting
  • Bi-weekly strategy calls
Submit your application

All engagements begin with an application so we can make sure it's the right fit.

Choose the level of support you need.

Ways to Work Together

01

Application

A short form that helps me understand where you are and what you're working on. No long questionnaires.

02

We talk through your business, your needs, and whether this is the right fit. No pressure, just a conversation.

Discovery Call

03

Proposal

A clear scope of what we'll do together, what it costs, and what to expect. Straightforward.

04

Get to Work

Onboarding, access, and a plan. Then the real work starts and things actually start to change.

Simple from the start.

how it works

Ready to stop being the one who holds

everything

together?

The backend of your business deserves the same attention as everything else you've built. Let's talk about what that looks like for you.

Let's chat
Jessica Ciak
Work Together

About

Services

Process

Kind Words